It's our hope that your ANDI will be a loved companion on your journeys for very long time. To original purchasers of ANDI products in the United States, we guarantee your item(s) to be free of workmanship and material defects. This Limited Warranty does not cover the natural breakdown of material and color from use over time or damages caused by normal wear and tear, accident, or improper care. This warranty does not cover our Re-Pouches (recycled pouches). At this time our Limited Warranty policy only applies to purchases made within the United States.Warranty is a Limited Warranty and is applicable only to original owners of ANDI products in the United States. Valid proof of purchase such as a receipt or gift receipt is required (if purchase was made on www.theandibrand.com we can locate your order). Warranty does not apply to items purchased through a sample sale or showroom sale (in person or online). ANDI reserves the right to update or change this warranty policy at any time, with or without notice (subject to applicable law). Limitations of damages: ANDI shall not be liable for any incidental, indirect, special, or consequential damages. This limited warranty policy is not a contract of any kind.