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Lifetime Warranty

It is our hope that your ANDI will be a loved companion on your journeys for very long time. To original purchasers of ANDI products in the United States we guarantee your item to be free of workmanship and material defects. Our warranty does not cover the natural breakdown of material and color from use over time or damages caused by normal wear and tear, accident, or improper care. At this time our lifetime warranty policy only applies to purchases made within the United States, international repair requests will be handled on a case by case basis.

For more information about our warranty, please see our FAQ below or reach out to our Customer Care team at info@theandibrand.com

Warranty is applicable only to original owners of ANDI products. Valid proof of purchase such as a receipt or gift receipt is required (if purchase was made on www.theandibrand.com we can locate your order). Warranty does not apply to items purchased through a sample sale or showroom sale (in showroom or online). ANDI reserves the right to update or change this warranty policy at any time, with or without notice (subject to applicable law). Limitations of damages: ANDI shall not be liable for any incidental, indirect, special, or consequential damages. This warranty policy is not a contract of any kind.

Warranty Questions

How do I submit a warranty claim? How long will it take to get my warranty request handled?
What is “normal wear and tear”?
What are workmanship and material defects?

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